Terms & Conditions

1. About these terms

These Terms and Conditions govern your access to and use of Modest Creator Hub (the “platform”), operated by Ayara Modest Wear, trading as Modest Creator Hub (“we”, “us” or “our”).

• Legal name: Ayara Modest Wear
• Trading name: Modest Creator Hub
• Company number: 16538800
• Registered office: Unit 5, Maidenhead Enterprise Centre, Maidenhead, SL6 7BE, United Kingdom
• Email: support@modestcreatorhub.com
• Telephone: 020234224127

By creating an account or using the platform you agree to these terms. If you do not agree, please do not use the platform.

2. Eligibility and accounts

• You must be at least 18 years old to use the platform.
• You must provide accurate, current and complete registration information and keep it up to date.
• You are responsible for keeping your login details confidential and for all activity under your account.
• You must notify us promptly of any suspected unauthorised use of your account.
• Business accounts must be opened by someone authorised to act for that business.
• We may verify accounts and may refuse, suspend or close an account where verification fails or these terms are breached.

3. Our role

We provide a marketplace that enables brands and creators to find each other, agree collaborations and exchange content and payments. Unless we state otherwise in writing:

• we are not a party to the agreement between a brand and a creator;
• we do not employ creators and creators are not our agents;
• we do not guarantee the quality, legality, timeliness or performance of any content, service or payment; and
• we do not guarantee that any creator will be selected or that any campaign will be filled.

Brands and creators are each responsible for their own tax, legal, advertising-disclosure and regulatory obligations, including the disclosure of paid partnerships.

4. Creator obligations

• Provide truthful profile, portfolio, audience and pricing information.
• Only upload content you own or have permission to use, including permissions from any person appearing in it.
• Deliver agreed work to the agreed brief, standard and deadline.
• Comply with applicable advertising rules and clearly disclose paid content.
• Do not misrepresent audience size, engagement or authenticity.
• Do not take agreed collaborations off the platform in order to avoid platform fees.

5. Brand obligations

• Provide clear, accurate and lawful campaign briefs and requirements.
• Do not set requirements that are discriminatory or unlawful.
• Pay agreed fees in full and on time through the platform.
• Use delivered content only within the agreed usage rights, territories and time periods.
• Do not request content that is misleading, unsafe or in breach of advertising rules.

6. Campaigns and collaborations

A collaboration is formed when a brand and a creator agree scope, deliverables, fee, deadlines and usage rights through the platform. Any variation should be agreed in writing through the platform so that a clear record exists.

Revisions, approvals and delivery timelines are those stated in the agreed brief. Where none are stated, a reasonable standard applies.

7. Content, intellectual property and licences

• Creators retain ownership of their content unless a written agreement transfers ownership.
• On full payment, the brand receives the usage rights agreed for that collaboration.
• Usage beyond the agreed rights requires a further agreement and may require an additional fee.
• You grant us a non-exclusive, royalty-free licence to host, store, reproduce and display your content as needed to operate the platform.
• With your permission, we may feature approved profiles or content in platform promotion.
• We own the platform itself, including its software, branding, design and content.

8. Fees, subscriptions and payments

• Brand subscriptions and platform fees are shown before purchase and may be updated from time to time on notice.
• Subscriptions renew automatically for the stated period unless cancelled before renewal.
• Payments are processed by Stripe or another provider identified at checkout, subject to their own terms.
• Campaign fees are collected from the brand and released to the creator once the agreed deliverables are accepted or accepted automatically under our review window.
• Platform fees and payment-provider charges may be deducted from amounts released.
• Creators must complete payment-provider onboarding and verification before receiving payouts.
• You are responsible for your own taxes; prices may exclude VAT where applicable.

9. Cancellations, refunds and disputes

• Cancellation terms for a collaboration are those agreed between the brand and the creator.
• Where work has been started or delivered, a fair proportion of the fee may be payable.
• Subscription fees already paid are generally non-refundable except where required by law.
• Brands and creators should first attempt to resolve disputes directly through the platform.
• If a dispute is escalated to us, we may review the brief, messages and deliverables and make a good-faith decision on the release or refund of held funds. This is an administrative decision and not legal arbitration.

Where consumer cancellation rights apply, we will honour them. If you are a consumer purchasing digital services, you may lose the 14-day cancellation right once services begin with your consent.

10. Acceptable use

You must not:

• post unlawful, abusive, hateful, harassing, defamatory or discriminatory content;
• post sexually explicit, violent or otherwise inappropriate content;
• infringe intellectual property or privacy rights;
• impersonate another person or business;
• use bots, scraping or automated data collection without our written permission;
• attempt to bypass security, access other users’ data or disrupt the platform;
• upload malware or harmful code;
• post false reviews or manipulate ratings; or
• use the platform for fraud, money laundering or any unlawful purpose.

We may remove content, restrict features, suspend or terminate accounts and report activity to the authorities where we reasonably believe these terms have been breached.

11. Reviews and feedback

Reviews must be honest, based on genuine experience and free from abusive or misleading content. We may remove reviews that breach these terms, but we do not routinely edit them.

12. Availability of the platform

We aim to keep the platform available but we do not guarantee uninterrupted access. We may suspend, withdraw or change any part of the platform for maintenance, security, legal or business reasons.

13. Liability

Nothing in these terms limits liability for:

• death or personal injury caused by negligence;
• fraud or fraudulent misrepresentation; or
• any liability that cannot lawfully be limited.

Business users

Subject to the above, we are not liable for loss of profit, loss of business, loss of goodwill, loss of anticipated savings, loss of data or any indirect or consequential loss. Our total liability arising from or in connection with the platform is limited to the greater of the fees you paid to us in the 12 months before the claim or £100.

Consumers

We are responsible for loss or damage you suffer that is a foreseeable result of our breach of these terms or our failure to use reasonable care and skill. We are not responsible for unforeseeable loss or for loss arising from the acts or omissions of another platform user.

14. Indemnity (business users)

If you use the platform for business purposes, you agree to indemnify us against claims, losses and reasonable costs arising from your content, your campaigns, your breach of these terms or your breach of applicable law.

15. Suspension and termination

• You may close your account at any time through your account settings or by contacting us.
• We may suspend or terminate access where these terms are breached, where required by law or where continued access presents a risk to users or the platform.
• Termination does not affect accrued rights, agreed collaborations in progress or amounts already due.

16. Privacy

Our use of personal information is described in our Privacy Notice, which forms part of your agreement with us.

17. Changes to these terms

We may update these terms to reflect changes to our services, suppliers or legal obligations. We will publish the updated version and change the “Last updated” date. Where changes are material, we may notify registered users by email or through the platform. Continued use after changes take effect means you accept them.

18. General

• If any provision is found unenforceable, the remaining provisions continue in force.
• A delay in enforcing these terms is not a waiver of our rights.
• You may not transfer your rights under these terms without our written consent; we may transfer ours as part of a business transfer.
• No third party may enforce these terms except as expressly stated.

19. Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If you are a consumer resident elsewhere in the United Kingdom, you may bring proceedings in your local courts.

20. Contact us

• Ayara Modest Wear t/a Modest Creator Hub
• Unit 5, Maidenhead Enterprise Centre, Maidenhead, SL6 7BE
• Company number: 16538800
• Email: support@modestcreatorhub.com
• Telephone: 020234224127